Cosmedix honors a 30-day money-back satisfaction guarantee. If you are not completely satisfied with your purchase, simply return the unused portion and receipt within 30 days of purchase, and we will be happy to refund you for the full product amount. Original Shipping fees are not refundable. Customers are responsible for return shipping costs. Refunds are credited to the original payment card only.

To return Cosmedix items, please follow these simple steps:

Include a copy of the packing slip or order confirmation inside the box. Returns without the order confirmation will be refused. For your protection, we recommend that you send your return via UPS or USPS Surepost.

All returns should be mailed to:

Attention: JCS butter LONDON Returns

555 Gotham Parkway

Carlstadt, New Jersey 07072

Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited.

For any questions about our return policy please reach out to our customer service at prioritysupport@cosmedix.com